3 Comments

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3.0
  • Quality
  • Environment
  • Value of Money
  • Waiting Time

Nice atmosphere and roomy accommodations. Since we couldn't discover the ideal music and microphone balance, we became concerned about the sound quality. But the thing that really stood out to us was how quickly they responded to our discovery the following day that we had been overcharged. Although their employer first refused to process a refund, offering instead more time and vouchers, Dorothy took the initiative and decided to process the return while she spoke with her accounts department. She insisted on making sure the problem is fixed right away, even though we had already discussed that we could wait for the refund and that we wouldn't want her to pay out of pocket without compensation. She then went ahead and paid the reimbursement right away. I want to praise her for having a great attitude, being very accountable

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Reviewer profile
3.0
  • Quality
  • Environment
  • Value of Money
  • Waiting Time

Overall, Dorothy is kind, friendly, and outgoing, which makes our KTV experience enjoyable and seamless! We would most certainly make this our hangout.

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Reviewer profile
3.0
  • Quality
  • Environment
  • Value of Money
  • Waiting Time

Gorgeous décor that is definitely Instagram worthy. In the karaoke room, there is also a massage chair. On a weeknight, $22 per person for two hours includes two regular beverages.

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