Day Dream 1 Utama Shopping Centre (Thai Odyssey)

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3.0
  • Quality
  • Friendly
  • Value of Money
  • Waiting Time

Such a horrible experience. WE made an appointment for my wife to have a massage at 5.30pm. When my wife rached there , she was told the masseuse booked had been taken by someone else EVEN after our appointment was done at 2.30 pm. So unprofessional and unapologetic. They used to be good but noe the services have gone down the drain. My wife's appointment has been pushed to 6pm without consulting us. I won't be surprised if this place closes up soon. So disappointing.

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4.0
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Superb atmosphere comfortable relaxing environment, friendly staff and having a very reasonable price.

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4.2
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A massage with lasting effects! Thank you for an incredibly relaxing and therapeutic session. As a Telecommunication Technician, I spend most of my time walking. Annie was able to find and manipulate spots that I didn't realise were affecting me. Post massage my body felt less tense, more flexible and I noticed improvement in my posture. Annie is professional with a firm yet gentle touch. I also found the environment to be calming and positive. I highly recommend you visit Thai Odyssey for your next massage. Special thank to Fatin and the Team for helping me with the advanced booking.
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4.2
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I went to Sunway Giza branch The place was small but it looks nice The receptionist was so kind and helpful She explain me about the treatments they have I get a traditional thai massage, I recommend it for people who can do stretching But for people that have problems with muscle stretch i think better pick the aromatherapy one My body feels light after the massage Definitely will come again when i visit Malaysia
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Reviewer profile
4.2
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I rarely do reviews & recommendations in fb. But I must say. This is my favourite Spa & Massage go-to at home. Each time I visit Thai Odessey Holiday Villa Hotel for my regular massage, the experience & environment brings much joy & relaxation, from top-notch customer service at the front desk to the smiling masseurs & professional skilled massage therapy, consistent at every visit. At each visit, as a happy customer, I wondered to myself who is the brain, founder & Ceo of this group who has successfully build such high standards in this industry from the design, luxury settings of the environment, standardised procedures, staffs customer service & skillful therapists. Today, not only have I met him in person, he was the one who draw my name and handed me the grand prize. We had a chat after the party, I am impressed by this humble CEO who appreciates & kept thanking his great team, who displays hands-on customer service attitude which I believe this is a culture that models from the top right down to every staff level. Highly recommended to all my friends for a relaxing therapy. I wish them a great success in this IPO listing
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Reviewer profile
4.4
  • Quality
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  • Value of Money
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Went there for a body massage and the staff was very friendly and helpful. They made my visit more relaxed and it was great

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5.0
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An Excellent Professional Massage Kuddos To All Staff Thai Odyssey The Shore Malacca! Good service, you take a good care of your customers. Let's me throwback the memories. My mother and I choose to try Thai Odyssey. That is our first time. We loved how your greeting when we entered into the door. "Saweedikap...." with a big smile. Impression a part of the interior design. Looks very classy and relaxing. It was so cozy and also comfortable. I and my mother decide to try Thai Aromatherapy Massage. It was took 90 minutes. We choose aromatherapy oil "Relax". The smell very gentle and not to strong. My mother was enjoy in their first time massage together with me. ( Mothers Day Present) The front lines so friendly. The masseuse also so kind. She massage my mother gently and affectionately. Service and treatment highly skilled. Overall, we so satisfied. My mother couldn't stop praising how professional they are and how relaxed feel after massage. Thank you Thai Odyssey The Shore Malacca Outlet for such a nice hand and good customer services. Very recommended to all. This compliments worthy to them. I given
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Reviewer profile
4.4
  • Quality
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  • Value of Money
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My 2 hour traditional Thai massage was at RM156. It was worth every buck. The ambience was very clean, very relaxing, fancy and really huge! The receptionist and my masseuse were very professional and polite. So customer service was fairly good. However, you had to pay upfront which was a little odd because I've usually paid after the session is done at most massage places I've been to.The massage starts with your masseuse giving you a quick exfoliating foot scrub and wash in a small section just to the side of the reception area. I was then given a pair of slippers and led into a private room with a mattress on the floor with a change of comfy clothes for the massage and a cup of warm lemongrass tea (you get tea in the beginning and the end). My masseuse actually started about 5-10 mins before my time slot and she ended 2 hours later. So more for me. The massage was ace. She was really detailed and strong. I'm already planning to get her again during my next visit.I think this is a great place to pamper yourself or to give someone a massage for a birthday present, anniversary or a gift.
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