Essa Spa @ Grand Hyatt Kuala Lumpur

Beautiful, luxurious hotel with a very friendly and welcoming atmosphere. All staff were extremely helpful and couldn't do enough for you. Always met with a greeting and smile by all staff. The room was fantastic with beautiful city views. I loved the drenching rain shower and bath an a wetroom design and loved how the room was separated into sections: vanity area, dressing room, refreshments area. Interior design was beautiful and modern with an eclectic combination of marble, wood, glass and chrome. Cleaning staff were very generous and thoughtful with replenishing room supplies. Beautiful lobby area with tranquil water feature. Might benefit from a seating area in the lobby for guests awaiting transportation. The actual check in lobby was on the top 39th floor which gave us stunning night time views of the iconic Petronas towers when we arrived at night. Breakfast area and choice were outstanding. Chefs were very friendly. I would definitely stay here again and would highly recommend this hotel to others.

Great hotel , it's the best hotel in Kuala Lumpur. Rooms are huge , bathrooms perfect size, room service food top notch. Compliments to the chef too. Would recommend anybody coming to kl to stay here. Great compliments but only one slight comment Just the staff , would appreciate the receptionist could look at me too when explaining about the hotel and not just explaining to the husband because he did the booking or paid for it, priority or respect should always go both but more to the women/wife/Partner.