Our son had squint eyes when he was small . We been consulted with few Paediatrician and Ophthalmologist, from Alor Star to Penang, but none of them able to render proper treatment to my son until we found Dr Tsiang Ung in ISEC Penang .
Dr Tsiang Ung guided us the ways to correct our son's eyesight by non surgical ways with using eye patch and eyes training. Somehow as working parents, we unable to give full attention and commitment to train our son. On the advice of Dr Tsiang, we decided to opt for surgery when he attained the age of 3. Though, we were so worried as he was just 3 yrs old and too young for surgery and anaesthesia.
On the surgery day, Dr Tsiang
appeared with confidence and calmed us down. We knew we could have full trust on her. After waited for few hours, finally we had our son back from Operation Theatre and the surgery was successful. He took few days for recovery and recovered well. During the week, Dr Tsiang's assistant, Miss Wendy called and texted us to keep Dr Tsiang updated of our son's recovering condition. We were deeply touched with the continuous care and concern from Dr Tsiang and her team. Thankfully, our son gained great improvement on his eyesight and better physical appearance after the surgery.
After 2 years, another incident happened to my son when he was 5 years old. He had a sty on his eyelid. We brought him to the Paediatrician and he had prescribed us with antibiotics cream. After a week, the sty getting bigger like a blueberry size, and we took him to an Ophthalmologist in Alor Star, and he was prescribed with oral antibiotics and cream. After 2 days, the sty growing to the size of a grape and completely blocked his eyesight. At last my instinct drove us to seek advice from Dr Tsiang Ung, Paed Ophthalmologist who had helped our son in his strabismus adjustment surgery when he was 3. We called to ISEC and we were so lucky to have Miss Marie on the line, she was very helpful and made arrangement for us to meet up with Dr Tsiang Ung despite her fully booked schedule. Upon examination, Dr Tsiang Ung discovered that the sty infection was really bad and needed immediate surgery to drain the pus. Dr Tsiang Ung even called off a very important meeting to give priority to this surgery.
We would like to express our heartfelt gratitude to Dr Tsiang Ung for her outstanding professionalism and commitment in treating our son. We feel so lucky and honoured to have Dr Tsiang Ung as our son's Doctor. Thank you Dr Tsiang Ung and the team! You are always our most trusted and respected Paed Ophthalmologist!
