I have problem with the U Mobile dealer. Last time, they was mistakely assign my down line to different principaly line. U mobile still charge me additional switching cost for their mistake. Angry...
U mobile dealer Planetone Communication
- 7.40 Rating Detail
Rank 2668 of 4219 in Telecommunication
Email : customer.service@u.com.my
Location : Kuala 20300, Terengganu View Map...
Background
Claim businessLaunched in 2007, U Mobile is Malaysia’s fastest growing full-fledged mobile operator that offers data, voice and messaging services to its customers via innovative prepaid, postpaid and broadband plans. In less than 5 years, the company has grown its subscriber base from less than fifty thousand to over four million through its market-leading product innovation and value proposition.
Being the youngest telco and challenger in the dynamic Malaysia telecommunications industry, U Mobile has introduced many first of its kind services to the market. The telco was the first to offer the Unlimited Mobile Internet (UMI) proposition with voice, SMS and data in a single package for prepaid customers. The company also offers free Internet Roaming for both prepaid and postpaid in 9 countries making data roaming extremely affordable to Malaysian customers.
Service /Price Details
U mobile plan:
- Prepaid plan
- Postpaid plan
- Broadband
- Roaming & IDD
- WiFi Calling
- Video-Onz
- User Experience
- Coverage
- Value of Money
- Speed
- User Experience
- Coverage
- Value of Money
- Speed
There are too many U Mobile dealer out there. Some of them don't really understand their package offer. Give me a wrong information last time