Thai Odyssey IOI City Mall

I rarely do reviews & recommendations in fb. But I must say. This is my favourite Spa & Massage go-to at home. Each time I visit Thai Odessey Holiday Villa Hotel for my regular massage, the experience & environment brings much joy & relaxation, from top-notch customer service at the front desk to the smiling masseurs & professional skilled massage therapy, consistent at every visit. At each visit, as a happy customer, I wondered to myself who is the brain, founder & Ceo of this group who has successfully build such high standards in this industry from the design, luxury settings of the environment, standardised procedures, staffs customer service & skillful therapists. Today, not only have I met him in person, he was the one who draw my name and handed me the grand prize. We had a chat after the party, I am impressed by this humble CEO who appreciates & kept thanking his great team, who displays hands-on customer service attitude which I believe this is a culture that models from the top right down to every staff level. Highly recommended to all my friends for a relaxing therapy. I wish them a great success in this IPO listing