Service Centre Proton Edar Ipoh Jalan Tar

Not as customer orientated as they used to be... Frontliners lack customer interaction skills and very curt...

Please explain.. Book service 8.30am, no 10,.but at 11.30 kereta yg no 2 blm dipanggil, tp luar sana lebih pada 5 kereta tgh diservice, selepas ditanya kat kaunter br kereta diambil. Lebih pd 2 kali kena mcm ni, so apa fungsi booking masa dan ambik no giliran..