I bought a samsung fridge a year ago but was spoilt recently. Reported to salesperson I bought fridge from. He very promptly reported the fault. Case was undertaken by a samsung service centre from teluk intan. They came and looked at the fridge. Didn't hear from them for many days. Contacted salesperson again. They then came and took fridge back to change compressor. Brought fridge back a few days later. A few days later there was a funny sound coming from inside fridge. Very loud sound like clanging of bottles. They sent a technician. Detected sound was from compressor. Technician called boss and let him hear sound but the boss said it's normal. Isn't that ridiculous. Such loud and funny sound but he says it's normal. Now a week later the fridge conked out again. Is senheng going to replace a new fridge for me. Senheng promises an extra year of warranty and I bought insurance from them. I've been buying all my electrical appliances from senheng. I hope you can give me better service than this. So much of the food in the fridge has been spoilt. And this is cny season!
Grand Senheng Kota Kemuning
- 7.92 Rating Detail
Rank 44 of 5272 in Electronic Gadget
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: Click to viewLocation : Shah Alam 40460, Selangor View Map...
Background
Claim businessSenheng® was first established in 1989, from a tiny consumer electronics half shop lot set up with stocks worth less than Ringgit Malaysia thirty thousands to the largest electronics chain store today with branches straddling the length and breadth of Malaysia.
Helmed by the Lim brothers, K.H., K.C. and K.Y., Senheng® has gained its reputation and credibility that has made it the number one in the industry through progressive, forward looking, and innovative touches.
Service /Price Details
Products:
- Mobiles& Tablets
- Digital Gadgets
- Computers& Laptops
- Home Entertainment
- Home Appliances
- Kitchen Appliances
- Health& Beauty
- Smart Home
- Others and E-Paper