I am also VERY disappointed with Jatomi's GX programme ... earlier in the year the number of classes were cut in half, and many of my classes were cancelled. I was NOT happy but I struggled on with what was left. Then there was a problem with many of my classes being cancelled why are there no back up instructors for those times when the regular instructor is not available??? I don't expect to arrive at the gym only to find that my one and only class has been cancelled!!! Get your act in order Jatomi ... this is no the way to keep your members happy! You have provided us with a nice new high tech gym but you are failing on customer service.
Jatomi Fitness
- 7.00 Rating Detail
Rank 131 of 442 in Fitness Centre
Rank 28 of 141 in Fitness Trainer
Contact us
: Click to viewEmail : enquiry_asia@jatomi.com , franco@jatomimalaysia.com
Location : Ampang 50450, Kuala Lumpur View Map...
Background
Claim businessPERMANENTLY CLOSED
Gym and Fitness Center – Jatomi Fitness Malaysia – Are you interested in healthy living, gym workout, fitness classes? Join Jatomi Fitness, the most modern chain of fitness clubs in Malaysia. Currently there are 4 locations in major Malaysia cities, and that number continues to grow. We offer a spacious functional training zones, latest gym equipment, best personal training, exciting Les Mills program like BODYPUMP™, BODYCOMBAT™, SH’BAM™ and fitness classes Pilates, Yoga, Zumba.
Service /Price Details
PERMANENTLY CLOSED
Fitness Classes
- Abs Express
- ABT
- Ashtanga Yoga
- Ashtanga Yoga Intro
- Aussie Aerobics
- BasicStep
- Belly Dance
- Bellyrobics
- BODYBALANCE
- BODYCOMBAT
- BODYJAM
- BODYPUMP
- BootCamp
- Core Yoga
- CoreBlast
- Dynamic Yoga
- FitBall
- Flow Yoga
- Freestyle Dance
- Functional Training System
- FunStep
- Hatha Yoga
- High Intensity Interval Training
- MoveFit
- Pilates
- Pilates Interval
- PowerStep
- Rock N roll
- RPM
- SH BAM
- Solar Flow Yoga
- Etc
- Quality
- Facilities
- Value of Money
- Availability
- Quality
- Facilities
- Value of Money
- Availability
Club was closing on 8pm today, and I walked out the club at 8pm with all lights being switched off, and shouting to the staffs 'don't leave me alone'! The staff claimed that he knocked the girl washroom's door and asked whether someone is inside (and why there were no girl staffs to make sure about this? Don't even a girl cleaner). Sorry to say that, how are you going to expect someone can answer you while the someone was taking shower. I am also wandering why the staffs can't check on the system whether all members had tagged out themselves (perhaps they off computers earlier?). I tagged myself in, and staffs cannot detect I am still haven't tag out and just switched off the lights. I can't imagine what will happen if I am 5 seconds (not 5 minutes!) late. I am not happy with this bad and terrifying experiences!!!