HONG LEONG BANK SOUTHGATE

Miss Khor Bee Leng, keep up the good work !!!!!!!!

On 28 December 2022, I went to the bank to check phone apps because I performed fund transfer to KWSP via my handphone but failed. As I entered the bank and I have to wait for another 6 customers to reach my turn. I saw a lady who was helping few customers at the ATM machine. Then I approached her, and I reveal my problem to her and without hesitation and she was very helpful and asked me login HLB app and she tech me the setting on my phone and solved my problem within few minutes. She is very friendly and helpful. Thank you Miss Khor for your help. My phone no : 019-522111

Ms Yong Chiou Tyug was very professional,patient and courteous when attending to me in person.She followed up on my enquiries by calling several times even tho I didn't answer due to the calls being made through the bank phone line and I don't answer calls that don't have caller ID,unless I expect them.My Yong went the extra mile and got through to me via WhatsApp.I salute you,Ms Yong.