超级差的服务,我购买了一个diagnotic health screening series Rm 268, 钱已经收了,但是服务不到位,只是一句对不起,而且并没有立刻做出解决方案! 配套里是有一项免费的骨骼检查,但是只有week day,我特地拿了半天假去做检查,结果医生也只是跟我检查一下我的报告然后就说我可以回了,全程不到20分钟,我还跑去柜台问我还有需要做些什么吗?他们说没有了,我可以回了,然后星期日还有一个报告检查就没有了,礼拜日来的时候我才知道他们没有给我这个骨骼检查,我跟柜台吵了说为什么上次没有给我做这个检查,他们才说可能是遗漏了让我在做一次appointment 在week day 的时候来,我说这样谁来补偿我拿了半天假的补偿?他们就说这个是免费给你们的,你们其实要做不要做也可以。钱我给了,你们服务不到位,只是一句对不起就草草了事,一直跟我说这是免费给我们的。我想说的是既然配套里面有显示免费了,客户就是冲着这点去购买,你们就要做到位,而不是告诉我们这是免费给我们的,用免费来忽悠我们,需要我们配合我们也已经配合了,遗漏是你们的问题,不是一句对不起就可以,叫我们再拿假期去看,为什么你不当场给我们找医生去解决你们的疏忽?!我再也不会到这边浪费我的钱去做身体检查了,有做好像没做,而且配套里面显示有赠品送,也是我们提醒他们才拿出来给我们!
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We do blood and urine test , was told will received the result through email, to date still waiting after review by doctor on 26 Feb 2023, thanks
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