Bestour & Travel (M)

I joined Bestour for the Central Europe tour (1st December 10th December 2016). This was the first time I went on a tour with a local tour agent and I have got no regrets. The tour manager, Mr Sam Yap and his assistant Mr Timothy were very helpful, tolerant and patient and could handle all 44 of us very well. Mr Sam Yap is very witty and he always had something to say to make us laugh along the journey. He made sure everyone felt comfortable with his humorous cukoo bird imitation whenever he saw us sleeping in the bus and we were approaching our destination. Besides that, he also told us what to buy from the various countries that we visited. All 44 of us became like a big family although we were the only two nonchinese in the group. He took the time to translate and explain things to us in English. Besides that he also played the role of a baby sitter, taking care of a two year old girl so that he parents could have their meals undisturbed (even family members might do this). Both Sam and Tim waited in the lobby for 20 minutes every time we checked into the hotels to solve any problems we might have faced. We were really treated like Vips and they made my tour a very memorable one. I will not hesitate to recommend Bestour Travels to my family and friends and will definitely ask for Mr Sam Yap and Timothy to be our guides in the near future. Bestour is surely the best and are fortunate to have people like Sam Yap and Timothy.

7 days central europe 2 night london 2/3/17-10/3/17 tour guide - Mr Damian Mok - overall is good and nice - 5 star etihad airway - nice experience and a lot of food and drink - hotel : London hotel is more nicer than others - Mr Damian is a nice guy,funny,experience,everything he will introduce - valuable trip and nice view trip - weather is cold and windy **we love it - food - breakfast - western breakfast - dinner - chinese food ,france dinner - food overall is ok