Best Denki operates one of the largest networks of chain stores in Japan. We are constantly developing new retail concepts including multimedia oriented era outlets, information based exchanges and housing related specialty shops.
Products:
Services:
Excellent before n after sales service within the same hour.
Issue - device cannot switch on after purchase n brought home.
Sales Manager responsibly took it back to check n rectified it. He then self-delivered to the nearby hotel where I was staying evethough it was passed 10pm.
Most importantly, customer's problem solved, but it was not device problem.
I have bought a 85 inch Samsung TV from your Homedec promotion. The TV goes on and off as it likes since the first day I turned it on. I called Samsung and they sent a technician, after testing he says the motherboard is faulty. Since it’s MCO I need a tv. Can you send me a replacement. My order no is 133313. Please treat this us urgent
