Nova Highlands Resort & Residences

Pleasant stay although there was stomping noise when close to late night till after 1am. Possibly coming from guests on a floor above or next door neighbours or could be others but I can't tell what was it. Requested the reception to do something and he told me that he will inform the security. But I can't tell whether there was any action taken as the noise continued for the next 2 hours. Given the hotel is so new (less than 2 years or probably 1 during my stay) there is stain on basin and shower area. Other than those, I am a happy guest. Info: There is stand fan provided in the room. There are microwave, kettle, cutlery, plates and bowls. Rm50 is required upon checking in as refundable deposit. Pls close the balcony sliding door when it is going to rain if you are going out. Else, the living hall will be wet. Breakfast package is not required as the hotel is located above a 2 level shopping mall. You can get food easily in the mall.

First and foremost, I would like to take this opportunity to extend my warmest gratitude to the Nova Highlands Resort team for making my 2nd year wedding anniversary at your hotel the most memorable experience I could ever hoped for!!! Room reservation with Nana was seamless and accommodating. A special thank you to the Hotel Manager, Raemond Kam for assisting with the wedding anniversary preparations prior to arrival. Room was very spacious & clean. Everything that you possibly need in a hotel room are provided. Both check in and check our processes were very smooth and hassle free. Highly recommend others to stay in Nova Highlands Resort when visiting Cameron Highlands.