Isuzu Showroom and Service Centre Ultra Gallant business logo picture

Isuzu Showroom and Service Centre Ultra Gallant


Background
Claim business

Isuzu Malaysia Sdn. Bhd. (IMSB) is a tripartite venture between Isuzu Motors Limited, DRB-HICOM Group Bhd and Mitsubishi Corporation. It was incorporated on 6 September 2004, with a view of strengthening Isuzu’s global reach in the region. IMSB currently distributes Isuzu products in Malaysia.

With a high emphasis on quality, IMSB places utmost priority on customer satisfaction. All IMSB appointed dealers conforms to the "3S" concept of Sales, Service and Spare Parts in order to maintain Isuzu’s unsurpassed services to customers.

The relationship with our customer doesn't end when the customer drives their Isuzu vehicles out the dealer showroom. We pride ourselves in providing excellent after-sales services and personal attention to our customers, who we see as “partners”.

To further bolster confidence in Isuzu products, IMSB offers 24-hour “ISUZU Doctor Mobile” support to mitigate unnecessary vehicle downtime, dedicated regional Isuzu after-sales Service Clinics road shows and specialist spare parts depot in strategic regions in Malaysia.

Reviewer profile
3.0
  • Quality
  • Comfortable
  • Value of Money
  • Service

Terrible truck dealer in Malaysia

by
Reviewer profile
3.0
  • Quality
  • Comfortable
  • Value of Money
  • Service

Year 2022 we already deal a good affordable price. But in 2023 they increased the price up to 2-5% more without informing us earlier. There are no 1st time free servicing as what they promised. Very disappointed with this dealer.

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