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Absolutely amazing! My friend and I stayed here in early June and loved it. The level of service you receive at a four season resort is just at a whole other level and this four season is not exception. Nothing was too my trouble for the staff in Langkawi, every request was promptly actioned. In the beginning we were put into a room closer to the family pool. A few nights into our stay a baby moved in next door. After being woken multiple times that night I went to reception to request to be moved. They found a room for us over near the adults pool instantly and moved our belongings while we were out for the day. I really appreciated there assistance with this! No one wants to be woken up by a baby that isn't even yours! Additionally the rooms were huge! We had a lower pavilion room that has large bed area, bathroom with double sink walk in robe and massive outdoor shower and spa. It's true what they say, you get what you pay for! Bathroom also provides lots of things, the usual shampoo conditioner etc which were all top grade. The amenities at the hotel are amazing and there are lots of activities you can do thru the hotel. If you stay here you must to the mangroves tour organise at the geo centre. It was the highlight of my trip to Malaysia seeing so many animals in their natural habitat (sometimes a zoo just doesn't cut it) our guide was fabulous and had so much knowledge of the mangroves and more broadly Langkawi island. All in all a wonderful hotel with wonderful staff! I will be staying here again! Thank you 4S for an experience I'll never forget.
June 30, 2015 by Lauren J
4.2
Quality
Friendly
Value of Money
On Time
After four nights staying in this lovely resort, I would guarantee that this will be one of your best experiences EVAR!
In a nutshell, the awesome things about the resort include the design, service, and the food.
First up, I really admire the architecture and design of this place, and I would often wonder 'where did they get that?'. It looks very.. simple, but elegant. It's something I haven't seen before. Kudos to the architect/engineer who designed the place!
The service, yes, the service. They were very, very, friendly, and no, I'm not talking about those overly friendly employees you meet sometimes. I might as well have met the most friendly people in my life. Every employee there is the ideal staff member: nice, helpful, friendly, approachable, courteous. They do really well at their job too, whether it's cooking, serving, cleaning, etc.
Last but not the least, the food. Glorious food. I like how there are so much restaurants to try out. And each of them had a different theme too. There was so much variety. And aside from that, it was super delicious. I particularly like the Red Snapper at the Ikan Ian restaurant (it serves Malaysian food), so maybe you folks reading this can probably check it out when you visit.
So, there! That wraps up my review! One last thing I would like to mention: before leaving, I gave the staff a letter thanking them for making my vacation awesome, and they actually replied to me! I received it just earlier, and it instantly made my day. Thank you again, Four Seasons for giving me a great experience, and for replying to my letter. You obviously earned your five star rank (you're a five star resort, right? You have to be). Byeeeeeeeeeeeee!!!!! (because I don't know how to end a review)