Best Denki, Subang Parade

No one pick up the phone from Best Denki Subang Parade from 7pm to 8pm, wonder Y, (Its regarding my order)

Called for 1 hour 7pm till 8pm on Wednesday, no one pick up the phone from Subang Parade outlet (Best Denki)

Excellent before n after sales service within the same hour.

Issue - device cannot switch on after purchase n brought home.

Sales Manager responsibly took it back to check n rectified it. He then self-delivered to the nearby hotel where I was staying evethough it was passed 10pm.

Most importantly, customer's problem solved, but it was not device problem.

Excellent before n after sales service within the same hour.

Issue - device cannot switch on after purchase n brought home.

Sales Manager responsibly took it back to check n rectified it. He then self-delivered to the nearby hotel where I was staying evethough it was passed 10pm.

Most importantly, customer's problem solved, but it was not device problem.

I have bought a 85 inch Samsung TV from your Homedec promotion. The TV goes on and off as it likes since the first day I turned it on. I called Samsung and they sent a technician, after testing he says the motherboard is faulty. Since it’s MCO I need a tv. Can you send me a replacement. My order no is 133313. Please treat this us urgent

I’m very tired of waiting , what is your solution ? Do you treat your customers like these?

Helo

Panasonic inverter aircond purchase on 2 Jul 2018 now got problem because of the dishonest aircond contractor never change us new piping but ask us pay new piping charges. Now my aircond gas leaking because of the piping. Please advise me what to do. My order no. SORD40823. Contact number 0164457933. Please solve it for me ASAP. Best Denki 1 utama