Kaison Imago Shopping Mall

Your shop at aeon mall should have manual record of customers too instead of scanning using my sejahtera. Ask why they don't have, the person in charge that particular said it was the company policy. I thought every business establishments should have both as it is compulsory. Management please take note!!!!

male staff on duty at the payment counter on 14/4/2023 at 4.30pm was very rude to customers. suddenly using a high tone of voice towards the customer drives the customer back to queue behind while the existing customer at the counter has finished paying. he should have just spoken in a more friendly tone. There are two payment counters. After standing in a long queue, automatically the customer who is in the third queue will go to the front counter to make a payment as soon as they see that the customer at the counter has finished making the payment. but the staff has issued a rather high and illogical tone of voice. please kaison can reprimand this staff to be more customer friendly.